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FCC Environment, first Spanish entity to receive the Q Tourism certificate from the ICTE

08/11/2018

FCC Environment, first Spanish entity to receive the Q Tourism certificate from the ICTE

FCC Environment, first Spanish entity to receive the Q Tourism certificate from the ICTE

The Spanish Institute for Tourism Quality (ICTE) has certified FCC Medio Ambiente (the Spanish brand for FCC Environment) with the Q Brand, specifically in relation to the park, garden and green space conservation services, and those related to beach, coast and sea water cleaning services.

The certificate was handed over to FCC Medio Ambiente in an event held at the corporate headquarters of FCC. Jordi Payet, Chief Executive of FCC Medio Ambiente, received the seal from Fernando Fraile, Chief Executive of the ICTE.

It is the first company in Spain to achieve the Q Mark in this specification, as a result of the firm commitment of FCC Medio Ambiente to quality in all aspects related to tourism services.

This certificate complies with the specifications of the UNE-EN-ISO 9001 standard, with a series of own specifications developed by the ICTE. The quality management of FCC Medio Ambiente has been audited to grant the certificate, specifically in relation to the park, garden and green space conservation services, and those related to beach, coast and sea water cleaning services. 

During the event, Jordi Payet stated that "the Q Tourism brand is a form of recognition of the company's effort and motivation to improve towards the future and continue to contribute to the promotion of such a relevant activity in our country as tourism. In addition, he mentioned that "the Q Tourism brand associates the quality of our services with the perception of users of green spaces and beaches, so the quality criteria applied during the delivery of the service are key in attracting tourists. Such interest has a direct impact on how citizens see the work of town and city councils on their green spaces and beaches".

Moreover, Fernando Fraile has congratulated FCC for its effort in the Environmental Area as the key to receiving this certificate and stressed that "the ICTE and Spain are leading the global implementation of tourism quality systems, proof of which is the Q Brand that certifies this activity is being carried out according to very strict quality standards". To this end, he highlighted that "quality must be the transversal axis of management for companies associated with our country's tourism sector".