We are FCC Nº26

me happy to be where I am, I have always had their support and that makes things easier. I like to me- ditate, do some yoga, light a candle and breathe, this allows me to have peace and think. What are the most important skills that senior managers in a public service company must have in or- der to be successful in their orga- nisation? Commitment, social sensibility and discipline. Perhaps the latter is one of the most important because it is very easy to give up in the face of the adversities of the environment and the system. What initiatives does the company have in place to promote diversity and inclusion in the workplace? Aqualia has a high degree of com- mitment to diversity and inclusion, in fact, today we are 216 women, of which 80 (37%) are in management positions, which means that 45% of the total number of management positions in Colombia are women. A short time ago, these positions were only for men; at Aqualia, women have equal opportunities. How do you handle conflict and difficult decision-making in your leadership position? It is always necessary to start with dialogue, to listen in order to deter- mine which situation or situations generate conflict. I believe in the opportunity to express yourself and the right to be heard, it allows you to see things from another perspective. In order to make decisions it is impor- tant to see things from the outside, to understand that everything we do has consequences and to be certain that, even if it is a difficult decision, it is often necessary to act as soon as possible in order to move forward, and that not making decisions in time could lead to greater harm. What is your leadership philoso- phy and how is it reflected in your daily work? My leadership philosophy is simple: love what you do, show the team the commitment and conviction of what you do and this will act as a mirror, everyone will give their best, basi- cally it is the example you give. In addition, I strive to make the team understand the concept of “mana- gement”, because it is not enough to try, you have to put all your efforts until you achieve it (if you can), if not, you will have done your best and you will have the satisfaction of having tried. As a leader you must identify and enhance the skills of your team, de- legating responsibilities, if everyone knows and enjoys their work, things will surely work better. Aqualia team visiting one of the treatment plants in Colombia. P E O P L E 37 P E O P L E